NRF 2016 fact:

It’s 5X cheaper KEEPING CUSTOMERS vs. acquiring new ones.

Customer retention requires “best-in-class” servicing.


 

Meet Domain7

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We are service designers

We build Digital Service Workflows for retailers to keep customers.


How we do it

We Digitize Workflows
 

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Purposefully FUSE Employees, Vendors, Partners data and organize it.

We then transform that holistic knowledge into modern digital workflows for delivering improved customer service, efficiently.

Our Goal is increasing sales & efficiencies for our clients

“ Domain7 creates experiences people want by understanding the knowledge of people. “
— David Page, New Road Media

System Integrators

Domain7 is a Master Integrator

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We get stakeholders on the same page for holistic integrations of workflows.

Whether a legacy system or Alibaba Cloud, AWS, Shopify +more- we integrate client service workflows everywhere.


Innovation

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NEW RETAIL starts here

Adding checkout-free, magic mirrors, service chatbot, +more? Our NEW RETAIL Logic Services will outline the “consequential logic" before you implement to ensure efficiencies.


Our Consulting approach

We build teams for clients

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Retail SME + Service design team

Our Retail SME Network has a depth of experience in traditional brick and mortar, digital as well as wholesale retailing expertise. They work “hand in glove” with the Domain7 Service design specialists.

 

…fyi, we’re iso Retail leaders to join our team

Experienced retail leaders who are looking for their next career wave may benefit from speaking with us about becoming certified.


We improve Accuracy, Relevance, Clarity of customer experiences 


Sales

Interested?

We work with omnichannel retailers, wholesale brands and digitally native retailers. Our services start with an affordable 1-day intensive Service design Workshop.


OUR STORY

OUR PARTNERS


Domain7 CASE STUDIES


Domain7 powered

Retail Service design

domain7.com/retailservicedesign

Customer Service Excellence lives here